Conrad London St James Interior photoConrad London St James Room photoConrad London St James Exterior photo

Conrad London St James – A Favorite for Families in London

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Check rooms and rates
From$203 /night
Check-in
14Aug
Check-out
15Aug
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

22-28 Broadway, London, SW1H 0BH
-
Close to Westminster
Perfect
9.0
9.5
/10
4.8
4.5
/5

5-star luxury hotel steps from Buckingham Palace and Big Ben

Location

Conrad London St James sits less than a quarter-mile from Buckingham Palace, Big Ben, and Westminster Abbey. The hotel is a three-minute walk from St James's Park and across the street from St James's Park Underground Station. Guests also have easy access to Westminster Pier for river transport and Victoria Train Station is a 12-minute walk away.

Dining & Bars

Award-winning dining at The Pem offers contemporary British cuisine with an ever-changing seasonal menu. The Orchard room serves a signature afternoon tea created with renowned cake designer Fiona Cairns. The Hedgerow cocktail bar provides innovative cocktails from top mixologists, and the Blue Boar pub offers its own house lager along with craft beers and iconic gins.

Rooms & Amenities

The hotel's 256 rooms include spa-like bathrooms with monsoon showers, separate bathtubs, and upscale toiletries. Each room offers high-speed internet access and spacious layouts with walk-in closets. The 24-hour Fitness Centre has the latest equipment and is available at any time.

Business & Events

Over 7,000 square feet of flexible meeting space is equipped with state-of-the-art audio-visual technology. A dedicated events team provides tailored services for ceremonies, conferences, and corporate functions. The executive lounge offers complimentary refreshments throughout the day for guests with lounge access.

Family & Services

Families have access to babysitting and child services, plus kids' meals and a special children's menu. The hotel provides family rooms, allergy-free rooms, and soundproof rooms for quieter stays. A 24-hour concierge team helps with personalised recommendations, and the hotel offers luggage storage and express check-in and check-out.

Highlights

Location: Less than a quarter-mile from Buckingham Palace, Big Ben, Westminster Abbey

Dining: The Pem, Fiona Cairns afternoon tea, Blue Boar pub, Hedgerow cocktail bar

Rooms: 256 rooms with spa-like bathrooms and monsoon showers

Business: 7,000 sq ft meeting space with cutting-edge audio-visual technology

Service: 24-hour concierge, dedicated events team, executive lounge

“The location places you steps from London's iconic landmarks, yet the vibe remains relaxed and quietly luxurious. I admire the attention to detail, from the fresh flowers to the impeccable housekeeping. For business or leisure, the experience feels both central and exclusive.”
Hotel logo
Grace WhitmanContent & Editorial Director at Familyhotels

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
  • Superior Twin Room Mobility Access
    2 persons
    26 sq. feet
    2 Single beds
    Air conditioning
  • Superior King Room Disability Access
    2 persons
    26 sq. feet
    1 King-size bed
    Air conditioning
    Heating
  • Superior King Room
    2 persons
    26 sq. feet
    1 King-size bed
    Air conditioning
    Heating
Show all rooms

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!
August 2026 - August 2027
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Check-in/ Check-out

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Perfect
9.1/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre

Services

  • Valet parking
  • Pet amenities available
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Curtains
Show more

Dining Onsite

At Conrad London St James, guests can indulge in delightful dining experiences that celebrate British and European flavors. With options that range from a modern pub atmosphere to an elegant dining room, each venue promises to tantalize the palate and create memorable moments.
  • Blue Boar Pub

    British, European
    Ambiance
    Family friendly, Modern
    Key Offerings
    Highlighting a famous Sunday Roast and a selection of craft beers and fine wines, the Blue Boar Pub invites guests to unwind with a relaxed atmosphere. Enjoy a pint from Meantime Brewery or explore eclectic wines from independent producers.
    Reservation
    Not needed
    Open daily from 12:00 to 23:00, with Sunday opening at 12:30.
  • The Pem

    British
    Ambiance
    Modern, Romantic
    Key Offerings
    Overseen by award-winning Chef Sally Abé, The Pem showcases an Art-Deco inspired environment paired with a thoughtful menu of classic British dishes, crafted with seasonal ingredients for a truly delightful dinner experience.
    Reservation
    Recommended
    Dinner served on Wednesday from 13:00 to 20:00.

Conrad London St James Location

22-28 Broadway, London, SW1H 0BH
Explore London
Local Highlights
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
Westminster Abbey
Westminster Abbey
6 minutes' walk
Iconic church and burial site for British monarchs. Offers audio guides and stunning Gothic architecture.
Churchill War Rooms
Churchill War Rooms
7 minutes' walk
Underground wartime bunker turned museum revealing Churchill's efforts during WWII. Guided tours available.
Buckingham Palace
Buckingham Palace
15 minutes' walk
The official residence of the British monarch, featuring the famous Changing of the Guard ceremony.
Coca-Cola London Eye
Coca-Cola London Eye
16 minutes' walk
Giant observation wheel offering breathtaking views of the city. Book tickets online for quick access.
St James's Park
St James's Park
6 minutes' walk
Beautiful park with gardens, a lake, and wildlife. Perfect for walking, picnicking, or relaxing.
Thames River Cruise
15 minutes' walk
Scenic boat ride offering a unique view of London's landmarks. Various tour options allow for flexibility.
Yoga Classes at Yoga on the Lane
12 minutes' walk
Relaxing yoga sessions for all levels, with a tranquil setting. Pre-booking recommended for classes.
Biking Along the Thames
15 minutes' walk
Bike rental services available for thrilling rides along the river. Perfect for adventurous guests.
Emmeline's Lounge
1 minute' walk
Elegant lounge offering afternoon tea and signature cocktails in a stylish setting. Reservations suggested.
Fuller's Pie and Ale House
2 minutes' walk
Traditional British pub featuring hearty pies and a great selection of ales. Ideal for casual dining.
Blue Boar Restaurant
2 minutes' walk
Modern British cuisine with seasonal ingredients. Known for its warm atmosphere and innovative dishes.
Blue Boar Bar
2 minutes' walk
Chic bar with an extensive drink menu and light bites. Perfect for unwinding after a busy day.
The Old Star
2 minutes' walk
Cozy pub known for its friendly atmosphere and live sports. A great spot for a casual night out.
Trafalgar Square Events
18 minutes' walk
Host to seasonal events and performances, offering something for everyone in a vibrant open space.
National Gallery
National Gallery
16 minutes' walk
World-class art collections and regular exhibitions. Free entry and family-friendly activities available.
West End Theatres
30 minutes' walk
Famous for musicals and plays. Book tickets in advance for the best shows within a short transport ride.
Tips on navigating the city
  • City Centre
    London 11 min  ·  3000 ft
  • Airports
    London City (LCY) 23 min  ·  9.4 mi
    London Heathrow (LHR) 41 min  ·  16.6 mi
  • Train
    London Victoria Metro Station 11 min  ·  3000 ft
  • Underground
    St. James's Park tube 3 min  ·  700 ft
  • Bus
    Bus stop 3 min  ·  700 ft
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Public parking is possible at a location nearby at .
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of GBP27 per person per day.
Pets
Pets are not allowed.
Languages
English, German, Spanish, Italian, Dutch, Portuguese, Norwegian, Swedish, Danish, Hungarian, Romanian, Chinese, Polish, Greek, Russian, Turkish, Hindi, Croatian, Lithuanian, Latvian
Number of floors:
7
Number of rooms:
256
Former name
Intercontinental London

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.
Review summary
Based on recent reviews
Powered by AI
Guests frequently highlight the hotel's excellent location, directly opposite the underground station, making it easy to explore London. The rooms are often described as spacious and immaculate, equipped with everything needed for a comfortable stay, plus, some rooms include complimentary snacks. While some guests have noted occasional noise issues in certain rooms, many appreciate the proximity to Westminster Abbey and other iconic landmarks. The breakfast experience stands out, particularly the extensive buffet.
Show moreShow less
Review score
Based on 1296 verified reviews
9.4 /10
Perfect
93 %
Recommend
Location
9.6/10
Comfort
9.5/10
Breakfast
8.0/10
Paid Wi-Fi
8.0/10
Pros
Comfortable room
Friendly staff
Excellent location
Delicious food
Cons
Soft bed
Cleaning issues
Guest reviews
based on 1296 reviews
9.4/10
based on 787 reviews
9.0/10
Emma from United Kingdom
Family with children
Deluxe King Room
3 nights in November 2025
|
Reviewed: February 14, 2026
6/10
pre-authorisation problem incompetent staff
the location was great (close to many attractions).
i got locked out of my room once the expenses charged to the room exceeded the initial pre-authorisation placed on my card. this was fixed only after i paid an amount, which turned out to be wrong. the staff did not seem to know the difference between an actual charge and a pre-authorisation.
0 Helpful
samuel from united kingdom
Business traveller
deluxe king room
4 nights in November 2025
|
Reviewed: February 06, 2026
9/10

detailed review

fruit platter extensive breakfast comfortable bedding
I found the breakfast buffet extensive with many choices. i appreciated the fresh fruit platter in the room upon arrival. It was a nice touch. the bedding provided amazing comfort. I wish all hotels offered similar quality.
0 Helpful
Mark from Canada
Single
Deluxe King Room
3 nights in November 2025
|
Reviewed: January 03, 2026
6/10
noisy street poor insulation
I am not happy about a few things. My room faced a noisy street. There was poor noise insulation. I also noticed a drilling sound from the toilet, I couldn't fix it. The room was too warm even when I adjusted the settings.
0 Helpful
Jade from United Kingdom
Deluxe King Room
3 nights in November 2025
|
Reviewed: January 02, 2026
9/10
bathroom products large selection easy taxi
The room included Byredo bathroom products! Breakfast had a large selection, I noticed. The hotel's location is fantastic, near key attractions. I found the staff really helpful. The hotel is also close to a subway station. Getting a taxi was quite easy!
The room felt a bit older than I expected, still nice though.
0 Helpful
Penelope from Greece
Superior King Room
4 nights in November 2025
|
Reviewed: December 31, 2025
7/10
coffee machine tea selection room amenities disorganized check-in early housekeeping street noise
I checked into a SUPERIOR king room. It had all amenities as advertised on the website. The room included a coffee machine and selection of teas.
The check-in process felt disorganized. I had requested a quiet room but i received a room facing the street. Housekeeping knocked early in the MORNING before i was ready.
0 Helpful
connor from united kingdom
Family with children
deluxe king room
4 nights in November 2025
|
Reviewed: December 19, 2025
9.3/10

excellent stay!

warm greetings daily assistance attentive staff
the staff was very nice throughout my visit. they greeted me warmly each day and were ready to help. i especially appreciated john, he looked after me from day one! he brought refreshments and made sure i was comfortable at all times.
the room was a bit warm during the night even on the lowest setting.
Service
10/10
the receptionist and front desk supervisor were friendly and professional. they arranged amenities for my daughter and me as a surprise. their hospitality.!!
Facilities
9/10
access to the executive lounge was very convenient for unwinding. the lounge had a good selection of afternoon treats and sandwiches. breakfast selection was extensive, including omelettes made to order.
Dining
8/10
the breakfast at the pem was good, but i suggest going early on weekends. the in-room dining menu is short but very good and specialized. the fish and chips were a standout dish.
Rooms
10/10
i was upgraded to a beautiful junior suite. the cleanliness of the room was fantastic. the room was spacious and well-appointed, with thoughtful touches and comfortable furnishings.
0 Helpful
|
Show more
Penelope from Greece
Single
Deluxe King Room
4 nights in November 2025
|
Reviewed: December 04, 2025
9/10
nespresso machine separate sinks
i stayed in a beautiful king room. the room included a nespresso machine THAT was easy to use. the bathroom had two separate sinks AND a rainfall shower.
the air conditioning system made a SLIGHT humming sound ALL night.
0 Helpful
FAQs
About Conrad London St James
What is the distance from Conrad London St James to Buckingham Palace?
The hotel is 1 km from Buckingham Palace.
How close is Conrad London St James to Westminster Abbey?
The hotel is located just 0.5 km from Westminster Abbey.
What are the check-in and check-out times at Conrad London St James?
Check-in is from 15:00 and check-out is by 12:00.
Is there a restaurant on-site at Conrad London St James?
The hotel features an on-site restaurant, The Pem, offering contemporary British cuisine.
What amenities are available in the rooms at Conrad London St James?
Rooms include free Wi-Fi, a flat-screen TV with media hub, air conditioning, and a mini fridge.
What fitness facilities are offered at Conrad London St James?
The hotel features a 24-hour fitness centre equipped with the latest equipment.
What is the closest underground station to Conrad London St James?
St James's Park Tube Station is less than 100 meters from the hotel.
What breakfast options are available at Conrad London St James?
Breakfast is available for an additional charge of 27 GBP and includes a self-service buffet and à la carte options.
How far is Conrad London St James from the London Eye?
The hotel is 1 km from the Coca-Cola London Eye.
What business services does Conrad London St James offer?
The hotel provides meeting rooms, a business centre, and state-of-the-art audio-visual technology.
Is there a bar available at Conrad London St James?
Yes, the hotel has a lounge area and a bar where guests can enjoy drinks.
What nearby attractions can guests visit from Conrad London St James?
Popular nearby attractions include the Houses of Parliament and Churchill War Rooms, both within 0.5 km.

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